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EAN: 9780071827591
Louise Burnham
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EAN: 9780071493116
The Airbnb Way: 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging Factor Markets EAN: 9780071827591Author(s): Michelli, Joseph A. New from bestselling author Joseph Michelli! How Airbnb has disrupted the hospitality industry for unparalleled successcritical lessons that apply to any 21st Century business No one understands better than Joseph Michelli how businesses create and leverage world class customer experiences. Over the past decade, Michelli has guided businesses in human experience transformation and revealed how Starbucks, Zappos,
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